Terms & Conditions
Last Updated: June 2026
Overview
This website is operated by Fashnixo ("we", "us", "our"). Throughout the site, these terms refer to our business. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing any order.
If you do not agree with any part of these terms, we kindly ask that you refrain from using our website or making a purchase.
1. Products & Services
We specialize in handmade and custom leather jackets, crafted with precision and attention to detail. All products are made either as ready-to-wear designs or customized based on individual customer requirements.
Due to the handcrafted nature of our production:
- Slight variations in color, texture, stitching, or finishing may occur.
- These variations are not defects — they are a reflection of the artisanal craftsmanship that makes each jacket unique.
We strive to ensure that all product descriptions, images, and specifications are accurate, but we do not guarantee that every detail is error-free or complete.
2. Custom Orders
Our custom order service allows you to bring your dream jacket to life. Each custom piece is created according to your specific instructions, including:
- Design style and silhouette
- Color and leather finish
- Size and fit preferences
- Logo, embroidery, or artwork placement
Important Custom Order Policies:
- Once production begins, changes or cancellations may not be possible.
- Customers are responsible for providing accurate design details and measurements.
- We are not responsible for errors caused by incorrect or incomplete instructions provided by the customer.
We strongly recommend reviewing all design details carefully before confirming your custom order. Our customer support team is available to assist with any questions prior to production.
3. Pricing & Payment
All prices are listed in the applicable currency and are subject to change without prior notice. We reserve the right to:
- Modify or discontinue any product at any time.
- Adjust pricing based on material availability, production costs, or market conditions.
Payment Terms:
- Full payment is required before production or shipment unless otherwise agreed in writing.
- All transactions are processed securely through our trusted payment partners.
4. Shipping & Delivery
We ship locally and internationally, including to the UK, USA, Australia, and other countries worldwide.
Shipping Policies:
- Delivery times are estimates and may vary due to customs clearance, courier delays, or other external factors.
- We are not responsible for delays caused by shipping carriers, customs procedures, or unforeseen circumstances.
- Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments.
We provide tracking information for all orders to help you monitor your shipment's progress.
5. Returns & Refunds
Due to the custom-made nature of many of our products, our return policy is designed to be fair and transparent:
Custom Orders:
- Generally non-refundable unless there is a manufacturing defect or error on our part.
- If a defect is found, please contact us within 7 days of receiving your order.
Ready-Made Items:
- May be eligible for return under specified conditions.
- Return requests must be made within the defined return period after delivery.
- Items must be returned in unused, original condition with all tags attached.
We reserve the right to refuse returns that do not meet our policy requirements.
6. Intellectual Property
All content on this website — including images, designs, logos, graphics, and text — is owned by Fashnixo unless otherwise stated. This content is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or modify any content without prior written permission.
- Use our trademarks, logos, or branding in any way that suggests endorsement or affiliation.
Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
7. Third-Party References
Any references to external brands, styles, movies, celebrities, or fashion trends are strictly for descriptive and design inspiration purposes only.
Fashnixo is not affiliated with, endorsed by, or connected to any third-party brands, trademarks, or entities unless explicitly stated.
All logos, names, and trademarks mentioned are the property of their respective owners. Our use of design inspiration is intended to describe aesthetic style and does not imply any partnership or sponsorship.
8. Limitation of Liability
To the fullest extent permitted by law, Fashnixo shall not be held liable for any:
- Indirect, incidental, special, consequential, or punitive damages.
- Losses arising from the use or inability to use our products or website.
- Damages resulting from unauthorized access to or alteration of your data or transmissions.
Our total liability, in any case, shall not exceed the total amount paid by the customer for the product in question.
9. Changes to Terms
We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
We encourage you to review this page periodically to stay informed of any updates. Your continued use of our website and services constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms & Conditions, need clarification on any policy, or require assistance with your order, please reach out to us:
📧 Email: support@fashnixo.com
📍 Location: Los Angeles, California, USA
We're here to help — and we value your trust.